FAQs

Here are answers to our most commonly asked questions. If you don't find your answer here, contact us.

DO YOU OFFER THEMED COOKIE BOXES FOR SPECIAL EVENTS ?

YES PRETTY , WE CAN CREATE A SINGLE THEMED BOX OR WE CAN CREATE A BIG BUNDLE THEMED FOR A EVENT . YOU CAN START BY EMAILING US YOUR INFO ABOUT YOUR EVENT AND WE CAN GO FROM THERE. WE WOULD LOVE TO BRING PRETTY SWEET HAPPINESS TO YOUR SPECIAL DAY .
DO YOU PROVIDE REFUNDS ?

HI WE DO NOT UNDER ANY CIRCUMSTANCES, WE BAKE WITH LOVE AND WE ARE A SMALL BUSINESS PUTTING LOTS OF TIME BEHIND OUR BRAND. HOPEFULLY YOU WONT EVER GO DOWN THAT ROAD OF DISLIKING OUR BAKED GOODS BECAUSE THEY ARE PRETTY YUMMY. BUT IF YOU DONT LIKE ONE FLAVOR YOU CAN ALWAYS TRY ANOTHER FLAVOR .
DO YOU SHIP ?

YES PRETTY, WE SHIP ANYWHERE .. PLEASE KEEP IN MIND SHIPPING FEES DIFFER FROM AREA TO AREA. BUT WE WOULD LOVE TO HAVE A BOX OF FRESH GOODNESS SHIPPED TO YOUR DOOR .
DO YOU HAVE MOVIE NIGHT BOXES FOR A FAMILY OF 6

YES PRETTY, WE HAVE DIFFERENT MOVIE NIGHT BOXES YOU CAN CHOOSE FROM THESE BOXES ARE GREAT FOR WEEKEND MOVIE NIGHTS AT HOME.. READ OUR MOVIE BOX DESCRIPTION AND HIT THAT ORDER BUTTON .
HOW BIG IS YOUR HOME MADE PIZZA

HI PRETTY, ALL PIZZAS ARE 8 INCHES & DEEP. THEY ARE ALL HAND TOSSED AND BAKED WITH LOVE. WE BAKE , THEN FREEZE THEM BEFORE SHIPPING. ONCE THEY ARRIVE IN THE PROPER PACKAGING TO KEEP SAFE , YOU CAN INSERT IT INTO THE OVEN FOR A COUPLE MINUTES AND THEN ENJOY .
HOW LONG WILL MY ORDER TAKE

HI PRETTY , WE DO THINGS A LITTLE DIFFERENT. WE PREPARE OUR DOUGH THEN GIVE IT 24 HOURS TO CHILL BEFORE WE BAG ,SEAL & SHIP. SO THE ENTIRE PROCESS TIME BEGINS ONCE YOUR ORDER IS IN WOULD BE AROUND 3-7 DAYS UNLESS YOU ARE CHOOSING A SPEEDY SHIPPING OPTION.
DO YOU DELIVER ?

NO PRETTY, NOT AT THE MOMENT WE ARE WAY TOO BUSY WORKING TO GET ORDERS OUT IN A TIMELY MANNER ,. ONCE OUR BRAND GROWS WE MAY CAN HIRE A DELIVERY PERSON..
WILL MY ITEMS BE SAFE FOR SHIPPING ?

YES PRETTY, WE PACKAGE ITEMS IN A FASHION THAT THEY WOULD BE SECURE.. YOU WILL ALSO HAVE THE OPTION TO HAVE YOUR PACKAGE SIGNED FOR FOR AN EXTRA FEE TO MAKE SURE YOUR ITEMS IS NOT STOLEN..
DO YOU OFFER CATERING ?

HI PRETTY, WE CANDO ALL CATERING EVENTS WE JUST NEED A 2 WEEK NOTICE FOR ALL CATERING ORDERS UNLESS OUR CALENDAR HAS AN OPENING TO FULFILL IT IN A TIMELY MANNER. REACH US BY EMAIL FOR MORE INFO
DO YOU SPONSOR EVENTS FOR KIDS

MOST OF THE TIME WE DO , SO TO DISCUSS SPONSOR INFORMATION , REACH US VIA EMAIL WITH ALL DOCUMENTATION.. WE OFFER ONE SPONSOR PER MONTH
WHAT KIND OF BOXES YOU SHIP IN ?

HI PRETTY, WE SHIP IN PLAIN HIGH QUALITY BOXES UNLESS ITS A DELAY IN ORDER SHIPMENTS THEN WE WOULD USE ANY MATERIAL FROM THE POSTAL SERVICE . BUT NO WORRIES YOUR COOKIES WILL BE SAFE